IS

Kallman, Ernest A.

Topic Weight Topic Terms
0.374 systems information management development presented function article discussed model personnel general organization described presents finally
0.197 resource resources allocation chargeback manager effectiveness problem firms case gap allocating diverse dependence just bridge
0.169 organizational organizations effectiveness factors managers model associated context characteristics variables paper relationships level attention environmental
0.102 complexity task environments e-business environment factors technology characteristics literature affect influence role important relationship model

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McKinnon, William P. 1
Chargeback systems 1 chargeout systems 1 installation management 1 pricing 1
resource allocation 1

Articles (1)

Mapping Chargeback Systems to Organizational Environments. (MIS Quarterly, 1987)
Authors: Abstract:
    A critical problem facing information systems management is what kind of chargeback system to install and will it be appropriate in the future? The solution is to map the chargeback system to the organizational environment. This organizational environment can be described by: 1) the use to which the information technology is put, 2) the maturity of the information systems function, and 3) the level of development of the information systems managerial function. The authors have developed a model that defines the organizational environments according to these three dimensions, giving management an organizational definition by which to choose the chargeback system that best accommodates the organization's accountability needs. This paper describes characteristics of chargeback systems, major chargeback methods and the authors' model. Then the impact of the model and the extent of its implementation are displayed through two case analyses.